Instore Insights Report: How Data Enhances The Customer Experience In Retail
Industry-specific research on data usage inlc. a GDPR checklist
It is well-known that the retail industry is one of those most affected by GDPR due to the amount of customer data it handles. The complexity of how it gathers customer data, how it stores such data and what it does with the data has resulted in navigating a minefield to guarantee compliance. With customers also now able to govern compliance by monitoring and reporting misuse of their personal information, what should retailers be most aware of?
Read more insights…
With ecommerce across Europe continuing to grow, bricks and mortar retailers are turning to technology to help them enhance the customer experience and tempt shoppers back to the store. Visitors can see many of these latest solutions at the Panasonic Connect Europe Customer Experience Centre in Munich.
Our filling stations are changing and it’s not just the switch from fuel pumps to electric charging points.
Designed to inspire innovation: Panasonic’s Customer Experience Centre
The ability to control and optimise the just in time delivery of materials to the production process is one of the fundamental challenges for the future of automated manufacturing. Peter Barber, Head of Solutions Engineering at Panasonic Factory Solutions Europe, looks at the progress being made.