Connecting Our Customers to Tomorrow: A New Era for Panasonic Connect Europe

An Ecosystem of Tailored Solutions and Expertise

Complex business and digitisation problems aren’t always compatible with one-size-fits-all tools. Every organisation is unique, with its own strategic priorities, operational challenges, and ambitions.

We’ve built our business on long-lasting customer relationships, grounded in trust and deep understanding. By listening closely to our partners’ priorities and delivering consistent results, we’ve earned their confidence. And we never take that for granted.

The result? A suite of scalable, future-proof solutions that meet their needs today - and tomorrow 

This is made possible thanks to our complete engineering capabilities that allow us to design and deliver customised solutions that integrate seamlessly into our customers’ operations. Whether it’s rugged mobile computing for field teams, AI-powered factory optimisation, or consultative process innovation, we bring together the right mix of technology and expertise to drive meaningful outcomes. 

Our approach is built on an integrated ecosystem of hardware, software, embodied AI, and professional services. This positions our customers as thought-leaders in their own industries:

• Hardware
  Panasonic’s manufacturing heritage and commitment to quality is evident across its entire hardware portfolio – from its rugged TOUGHBOOK devices to the factory floor. 

SMT solutions offer high-speed, precise component placement with advanced traceability and real-time analytics, and our robot welding systems deliver consistent, high-quality welds with intelligent automation and adaptive control. 

Together, they enable manufacturers to boost productivity, ensure quality, and accelerate digital transformation across production lines.

• Software & AI
  From our PanaCIM manufacturing execution system to embedded AI in TOUGHBOOK devices, our software solutions drive real-time decision-making, predictive maintenance, and supply chain optimisation. These tools meet – and exceed – customer expectations.
   
• Professional Services
  Panasonic owns the entire process – from hardware manufacturing within our own factories to exclusive servicing by Panasonic personnel at dedicated customer service centres. This integrated approach ensures comprehensive oversight throughout the product lifecycle and supports ongoing quality enhancement.

Together, these elements form a strategic roadmap that empowers our customers to incrementally transform their businesses through operational change.

Delivering Full Lifecycle Support

Panasonic Connect Europe is not just another vendor. We’re a transformation partner with a unique value proposition of:

• Integrated Solutions: We own the full stack, from device manufacturing and embedded software to embodied AI and in-house service expertise.
• End-to-End Support: With service centres across Europe and a local leadership team – backed up by international R&D teams – we deliver seamless support, from concept to live operations and deployment.
• Cross-Sector Expertise: Our industry expertise spans manufacturing, retail, public infrastructure, and more, with Panasonic subsidiaries such as Blue Yonder (supply chain software) and Zetes (logistics traceability and visibility) providing additional, wide-ranging insight into industry-specific challenges.
• Sustainability and Social Value: We’re committed to delivering solutions that are not only economically sound but socially responsible.

Connect to Tomorrow is more than a brand theme. It captures the essence of what makes us unique. As European businesses continue to evolve, we will stand side-by-side with them to drive transformation through innovation, and delivering the solutions, insights, and support they need to lead in their industries.

At Panasonic Connect Europe, we’re not just connecting technology, but people, processes, and possibilities to tomorrow – and beyond.