WARRANTY INFORMATION

Projectors warranty information

All Panasonic Professional Projectors come with a market leading 'Premium Service' warranty which includes:

• A 3-year parts, labour and logistics warranty for product failure.
• A quick average repair time of 5 days at our European Repair Centre in Cardiff, UK (from collection to return).
• Loan unit on request (dependant upon availability)
• Technical support
• European call centre, covering main European languages
• Ability to purchase warranty extensions to further safeguard your investment.
• Web-based repair tracking and PASS system for asset management, engineering information and repair service booking

Advanced Swap Service for Professional Display (February 2017 - March 2020)

For products sold between February 2017 - March 2020, the warranty offered with our current range of Professional Displays has been upgraded from a Return to Base Warranty to an Advanced Swap Warranty (Permanent Swap).

To speed up the process please provide us with the following information:

• Company and Contact name
• Delivery Address
• Unit model and serial number
• Date of purchase
• Description of the problem

Once a hardware failure is verified, our authorised service partner will contact you to deliver a Swap unit, which we aim to provide within approximately two working days.

Once unit has been received, please contact our Service Partner to arrange collection of the faulty unit.

NOTE

• This warranty is offered in addition to our default Standard return to base warranty, which is still available at your preference.