PANASONIC SMARTLOCKER: THE CONTACTLESS DELIVERY AND RETURNS SOLUTION

A sustainable retail solution for the growing deliveries and returns business in Europe.

Bracknell, UK. 14th October 2021 – Panasonic today launched its new Smartlocker solution to meet the rising European demand for contactless delivery and returns. Ideal for retail and the rapidly growing ecommerce market, Smartlocker offers a sustainable and convenient solution for the drop-off, collection and return of goods from ecommerce purchases, to fast food and groceries.

Panasonic Smartlocker is a modular designed system, offering a range of four different temperature lockers – ambient, chilled, freezer and heated. The indoor and outdoor versions are available in 6, 8, 10 or 12 door units managed by an inbuilt system using a central control screen. The system can be used as a standalone system or connected to ecommerce and order management systems via the cloud.

For the users it means a fast, secure and contactless delivery solution, allowing goods to be collected and returned easily, efficiently and flexibly. With 24/7 access, Panasonic Smartlocker allows customers to collect and return items at a time and location that suits them. Using Panasonic Vacuumed Insulated Panel (VIP) technology, which maintains the ideal temperature in the locker using less energy and CO2 emissions, customers can also be certain that hot, chilled or frozen foods will be kept safely in a temperature-controlled area.

For operators, Smartlocker saves time, resources and operational expense. It automates time-consuming tasks such as manually logging signatures, organising redeliveries and reporting. It lowers delivery costs with fewer stops, logistics vehicles and routes required, while at the same time decreasing traffic congestion and carbon emissions. Lastly, Smartlocker automation cuts the risk of human error, with GDPR-compliant monitoring capabilities and data encryption, operators can verify access to lockers, including pick-up and drop-off times.

“Panasonic Smartlockers are already a familiar site in countries across the Asia Pacific region and will be a solution welcomed by European operators and consumers alike,” said Edin Osmanovic, at Panasonic Business & Industry Solutions. “The temperature regulated lockers and the ability to easily scale and integrate the solution with other order management and ecommerce applications, makes it the ideal system for retailers to build and then grow their delivery offering.”