SML

Smartlocker

Your contactless delivery and returns solution

Fast and efficient. Convenient and flexible.

In today's fast-paced, hybrid and mult-locational world, customers are increasingly demanding convenience and speed when receiving and returning their shopping.

In fact, such convenience can play a vital role in determining whether they shop with a retailer at all.

Now more than ever, retailers and logistics providers must give customers pickup and drop-off options that better fit their way of life.

Panasonic's Smartlocker is the answer.

Arapid, secure and contactless delivery solution, Smartlocker allows goods to be collected and returned easily, efficiently and most importantly... flexibly

Business benefits

  • Save resources
  • Lower your operational costs
  • Decrease errors
  • Reduce number of lost parcels
  • Increase customer retention

Panasonic has all the options covered with ambient, chilled, freezer and heated lockers. Ideal for perishable items such as groceries and takeout meals.

A quick-start solution. Whatever your operational situation.

Smartlocker how it works

Build your own Panasonic Smartlocker around our specific business and customer requirements.

  • Modular design
  • 4 temperatures available (ambient, chilled, freezer, heated)
  • Indoor and outdoor versions
  • 6, 8, 10 or 12 door units
  • Standalone or cloud-based

The perfect fit for multiple environments

  • Supermarkets
  • Convenience stores
  • Petrol stations
  • Shopping centres
  • Restaurants and fast-food settings
  • Campuses / Universities
  • And more...

Benefits for your customers

Ultimate convenience
With 24/7 access and placement in high footfall areas, Panasonic Smartlocker allows your customers to collect and return items at a time and in a location that best suits them.

It's safer and more secure
They can rest assured that hot, chilled or frozen foods will be kept safely in a temperature-controlled area. And that the days of packages being missed or left unattended are over.

Benefits for you

Reduce errors and costs from missed deliveries
Smartlocker automation cuts the risk of human error, and with GDPR-compliant monitoring capabilities and data encryption, you'll be able to verify access to lockers, plus pickup and drop-off times.

Lower delivery costs
Improve labour and travel efficiency with multiple deliveries to a single location.

It's a more sustainable approach
Fewer delivery stops, logistics vehicles and routes mean your company will play its part in helping to decrease carbon emissions. For additional economy (and footprint reduction), one Smartlocker can be registered to multiple suppliers.

Guarantee food freshness — hot or cold
‘Smartlocker is the ideal choice for perishable items — including meals — thanks to a choice of four temperatures: ambient, chilled, freezer and heated.

Maximise brand visibility and advertising revenue
Smartlocker can be fully customised with your brand colours and logos ~ weather resistant designs guaranteed.

Comprehensive service and support
Providing additional peace of mind — with multiple packages available to suit your individual business requirements.

It’s scalable and future-proof too
Smartlocker's modular design and plug-and-play setup allow you to expand and contract quickly and easily, depending on your business needs. Seamlessly upgrade to our cloud-based version or integrate with your ecommerce platform at a later date, for in-depth, real-time utilisation-optimising data reporting.

Case Study

Chill and freeze Smartlockers are revolutionising retail in Australia

With online shopping on the rise, the introduction of Panasonic chilled and frozen automated Smartlockers at Australian retail outlets has improved choice for consumers and boosted margins for businesses.

Key features

4 temperature options
Cloud model
Monitor camera
LED Indicator (lock status)
Door handle

Specifications table

SizeChiller / Freezer / Heated Unit (per 1 Unit): Height: 248.5 cm Length: 120 cm Width top: 153.9 cm Width bottom: 88.7 cm
Cloud Model- Easy integration with ecommerce platform - Seamless upgrade to cloud-based version - No hardware change needed - Remote monitoring and troubleshooting - Customisable UI/UX design - LAN/Wi-Fi 3G/4G (connection) - Back-office locker management - Cloud agnostic architecture - Data encryption for security - Temperature monitoring and alarming - Built-in self-diagnostics tool
Payment ModelCAPEX, SaaS, and OPEX leasing options available
Temperature OptionsHeated Ambient Chilled Freezer
Additional equipmentCCTV camera UPS 3G/4G Router
Optional ServiceConnect to cloud backend system SMS service Integration to customer app
Different variations6, 8, 10, 12 Door Unit & Controller Unit
Operating TemperatureINDOOR USE : 5~40℃ OUTDOOR USE: -20~40℃