RABEN GROUP EQUIPS ITS DRIVERS WITH RUGGED HANDHELDS FROM PANASONIC

The units at the production stage were equipped with the required software, including TLME (TISLOG Mobile Enterprise) and MDM (Mobile Device Management). Next, Raben integrated them with their systems: TMS (Transport Management System), T&T (Truck&Trace), transport map (PTV), transport navigation (PTV), vehicle management application (TISLOG), the tool counting the ETA parameter (xServer) and the Raben archive Contman CD3. In addition, the devices have been adapted to the requirements imposed in individual countries by the regulatory authorities. For example, in Poland the units have been equipped with the SENT GEO application, which allows online monitoring of excise goods.

“We are constantly changing and therefore implementing new solutions in response to the expectations of our clients. Our employees have the opportunity to use modern, innovative systems and applications, while our customers, thanks to the possibilities offered by telematics, can optimize their work. All this would not be possible without efficient communication and a competent end-user. It is equally important to choose the right equipment that guarantees the implementation of the developed IT solutions. TOUGHBOOK N1 is such a device. It has everything we needed - high efficiency, compact size, durability, accurate GPS system, clear display and a convenient code scanner” - says Bartosz Kolasiński, project manager at Raben Group. “Taking into account the scale of the project we decided to choose Panasonic solutions as the company offered service support at every stage of implementation and after its completion, as well as the ability to customize devices to our needs”- he adds.

As a result, the work involved in handling paper documentation is limited, as well as the number of voice calls between the dispatcher and drivers. The device also saves the latitude and longitude of each event and maps the route the truck travels, monitors the start / end time of the route, the number of kilometres travelled, stops visited and each operation performed on the shipment, including pallet support. At the same time, arrival and departure times as well as all operations related to delivery or collection are recorded. Registration of all events related to the start / end of the route is also supported by the geo-fencing tool, so the driver only needs to ensure that the device is turned on and all parameters are calculated automatically.

Thanks to data collected by the TOUGHBOOK N1, dispatchers can constantly monitor the current position of vehicles, as well as compare it with the planned route and sequence of points on each route. They receive notifications of possible delays in delivery or receipt of goods (Early Warning Mechanism). This allows Raben to better manage the shipping and delivery process and to report these processes in detail. In addition, the handheld provides statistical information, such as application usage, battery condition and number of completed services.