TOUGHBOOK indispensable for Circet field service engineers

Circet's 75 EV technicians use Toughbook computers in all weathers to configure charging stations on site, among other things. "The added value of a Toughbook is not only in their ruggedness and waterproofness, but also the serial access ports inside are very important," says Christopher Kyndt, Operations Director Energy. "Toughbook has all the necessary software to facilitate field engineers in their work. Mind you, there are lots of different brands of charging stations and each brand has different types. All these brands in turn run on different software platforms that evolve over time. Toughbook devices have the advantage that they run on Windows from which different types of software can be installed, modified, updated or rebooted in the different brands and types of charging poles," adds Kyndt. 

"In addition, it is possible to write scripts in Windows in advance so that the technician only activates the necessary script and does not have to program at the pole. These benefits make interventions faster, less error-prone and easier for the technician. So, that all together was a very important aspect of choosing Toughbook. Also, the different types of hardware ports in a Toughbook prove their added value in such a diverse playing field. Before purchasing, we also certainly looked at competing computers and tablets, but Panasonic's Toughbook notebooks and tablets stood out head and shoulders above them on all these fronts."