Quality-oriented, reliable & sustainable
Our approach is based on three pillars:
• A top-grade product line-up (20+ different sizes),
• a best-in-class deployment and
• being a reliable technology provider since 1918.
Why with Panasonic?
We guarantee premium deployment by senior engineers combined with best-in-class customer care by certified Panasonic’s service & maintenance centres in UK & EU. The integration of 3rd party solutions as well as leading retail-specific AI applications and last but not least Panasonic’s experience in technologies supporting customer-critical operations makes electronic price labeling an easy to apply step on our customers’ journey to increase margins and revenues embedding an intelligent digitalization strategy.
Scalable Turnkey Solutions: The Panasonic Network gives us direct inhouse access to experts covering all retail related business areas – and the flexibility to cover small or large installations and cope with last minute change requests.
Certified IT, easily connected: The ESL solutions offer a comprehensive cyber security strategy to safeguard businesscritical data. With the flexible Store Edge Connect plattform we connect ESLs to any POS.
Tested 3rd Party technology integration: Panasonic is constantly working with leading retail hard- and software providers to develop the next generation of retail solutions. Non-proprietary. Platform for the testing is our 6.000 sqm test center in Munich, Germany.
Bringing AI straight to the Shelf: Together with our subsidiary Blue Yonder and other leading AI developers we partner up to develop, test and implement the next generation of ESL features – aiming for example to optimize category management, dynamic pricing or replenishment processes.
Our Service Offers
Premium Quality for Products & Service
Best-in-class Service and support at every level: Extensive training for staff on site. A response hotline supporting 10 languages, including incident tracking for further optimisation. Close to the customer with 10 local offices in Europe and regional senior engineering hubs, alongside five days turnaround repair times in ISO 9002 certified repair centres. We have the most holistic package in the market.
Application driven ESL design developlement
Form follows functions: ESL design development is supported by Senior IT experts to optimize the customer experience using the information in the enterprise ERP or POS (e.g. in stock, restock date, connection to the recommendation engine etc).
Continuous Improvement is our DNA
Our process & consultancy philosophy : Panasonic Connect follows the so called Gemba Process Innovation approach, this means we develop the solutions on site and together with customers. This does not end with the deployment: We have implemented the opportunity to reiterative customer feedbacks. Quarterly Sales Patrols ensure product performance and optimal usage for the customers’.
Our Case Studies
Customers have shared their experiences, outcomes and recommendation on the ESL installation with us. Read more on our customer success stories below.