Insights

Blog

Is Service the new Sales?

Could technology developments help Service departments turn from cost centre complaint handlers to revenue generating departments? Don Maidment, Head of Customer Service at Panasonic Business, believes they just might.

Blog

Gemba Process Innovation can drive the next wave of business innovation in Europe

With businesses across Europe facing a perfect storm of changing buying behaviours and digital disruption, the time is right for the next wave of business innovation. Hiroyuki Nishiuma, the new managing director at Panasonic System Communications Company Europe (PSCEU), suggests lessons learned from a similarly maturing society such as Japan could help.

Blog

How can Universities keep up with the changing needs of Generation Z?

The current crop of students is the first in history to attend University having grown up immersed in a digital world. They’ve never experienced painfully slow dial up internet speeds, they expect every screen to be touch enabled and would be certain to look perplexed if asked to load an application using MS-DOS.

Blog

Friend of the Fire Service

Fire and field service organisations across Europe rely on the Panasonic TOUGHBOOK 33. We look at one of the latest deployments and how the new look TOUGHBOOK 33 is even better.

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Post-COVID retail: Getting back on track

Retailers have weathered storm after storm of partial, full, or reversed lockdown restrictions. There is no sugar-coating a tempestuous 2020 and its grim figures. But adapting to an evolving world is part and parcel of retail – it was before the pandemic arrived, and will remain so after.

Blog

Ever heard of gemba?

Gemba is a new word on the lips of many industry leaders in the Manufacturing, Retail and Logistics industries looking to transform their business operations. Hiroyuki Nishiuma, at Panasonic Business, explains how Gemba Process Innovation can help.

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Why your postman might have a technology background

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The 5G revolution in Europe

The 5G roll-out across Europe continues at a pace. Dirk Weigelt, European Product Manager at Panasonic Mobile Solutions Business, looks at the progress of the roll-out and the benefits it offers.

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Don’t let computing downtime get you down.

The latest research reports that two thirds of frontline workers experience mobile computing issues each month, which negatively impact their ability to do their jobs - a rise of 16% from last year. So just what can businesses do?

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AV Guidance for Teaching in the New World

The ongoing challenges of the pandemic mean that institutions are having to fundamentally change the way they teach. Thomas Vertommen, European Product Manager for Projectors at Panasonic Visual System Solutions, looks at the online tools and technology that can assist with teaching in a socially distanced world.

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Android Enterprise sees growth in digital transformation

Google says the desire for digital is outpacing reality and many more organisations will be rolling out mobile computing to enable digital transformation. So, it’s been investing heavily in Android Enterprise. Read more about its latest developments

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Windscreen wiper on a tablet – no problem!

Business uses for rugged mobile computing devices are expanding rapidly and always driven by customer challenges. Panasonic’s Concept in a Day approach shows how much can be quickly achieved when you have design capabilities at your fingertips.

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The emergence of AI at the Edge

We are about to witness the next big technology inflection point and it’s being driven by AI at the edge of the network. We examine how this exciting innovation might transform mobile computing and applications.

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Talking Business: The future for voice technology in the Enterprise

In our day-to-day lives, most of us will have used our voice to interact with technology but you may be surprised at just how fast this technology is being adopted. In Europe, we are never too far behind the US in the adoption of technology trends. Recent reports have shown that as more consumers turn toward smart speakers to make their lives more convenient, Amazon’s voice-activation devices now control around 70 per cent of the US market share, with close to 100 million units in American homes.Digital assistants are expected to reach around 8 billion units by 2023 – more than the entire world population today. This rapid rise in uptake means that people are becoming increasingly familiar with such technology.

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Technology trends transforming the logistics industry

The smooth running of supply chain logistics has never been more important to business. Technology has transformed the industry to ensure it continues to deliver under increasing pressures. We look at the latest tech trends and how they are helping.

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Digital Transformation is the Key to Survival

Digital transformation, one of the most controversial terms in business life, offers many advantages and is becoming more critical each day.

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How mobile computing is transforming the emergency ambulance service

Mobile computing and specialist software applications are transforming the way paramedics and ambulance services across Europe deliver care. Reidar Gårdebäck, CEO at Ortivus, explains how.

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Artificial Intelligence and Augmented Reality: Powering Logistics 4.0

When it comes to logistics, AI’s applications range from simple tasks like optimised freight route-mapping, to the more experimental, such as Google’s Tossing Bot1: a robot arm powered by machine learning technology. Read more.

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How connectivity and mobility are driving the multi-billion-dollar logistics industry boom

No sector is more familiar with the advantages of connected technology than transport and logistics. But where is the industry headed now? How is it adapting to the new challenges and emerging opportunities this decade presents?

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It’s time to put your data into action: Digital twins in transportation

A giant leap for the logistics industry, but what is a digital twin? In short, it’s exactly what it sounds like: a virtual, duplicated model of a process, product or service. Read more.