Driving the Future of Emergency Services Technology at BAPCO 2025

Technology must evolve to support the changing working practices of emergency personnel. The TOUGHBOOK 33mk4 remains the most popular rugged device used by fire services, offering an ultra-bright touchscreen that remains readable in direct sunlight or heavy smoke. Fire crews can quickly review building layouts, hazardous material data, and emergency protocols, ensuring critical information is always at their fingertips.

The 2-in-1 detachable 33mk4 can be used in-vehicle as an MDT for navigation and incident coordination or as a mobile companion for real-time data access at an incident. Hot-swappable batteries increase uptime, while 5G connectivity and GPS tracking enhance communication between command centres and mobile teams.

Today, first responders are expected to handle far more than patient care at the scene. They must seamlessly integrate administrative tasks, such as updating digital records and navigating back-office systems, into their workflow. Therefore, they require a device that can improve efficiency before, during, and after an incident.

At BAPCO, our 10.1-inch TOUGHBOOK G2mk3 was also a key talking point – it is the first Panasonic tablet to feature an AI-enabled Intel® processor, combining industry-leading performance with unmatched customisation and modularity. 

Its AI capabilities enable data to be collected, stored, and analysed at the edge, where a connection to the cloud isn’t available – and without affecting the G2mk3’s overall performance and processing power. Its impressive 11-hour battery life on a single charge ensures frontline teams can stay connected, access critical data, and report in real-time.

Both the 33mk4 and G2mk3 are tested to MIL-STD 810H standards and are IP65-rated for water and dust resistance. The emergency services users in the field have complete peace-of-mind that they can continue operating at all times, regardless of the environment and conditions.