Service for Robot & Welding

We are there for our customers even after completion of the purchase. By using one of our systems, you have opted for a premium product that also allows you to benefit from our customer service.

Maintenance

Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.

  • Request service staff for maintenance (incl. spare parts)
  • Service contracts

Please send us an e-mail.

Repair

Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.

  • Request service staff for repair (incl. spare parts)

Please send us an e-mail.

Electrical safety inspection and validation

European law requires companies to maintain electric equipment. We will provide you with the necessary support: Electrical safety inspection & validation.

  • Visual inspection
  • Electric testing
  • Functional testing
  • Documentation

Please send us an e-mail.

Support / Technical Support

We offer a variety of service packages with maintenance options.

Panasonic Industry service agreements include a variety of services and run over a pre-defined period of time.

  • Telephone support
  • Fault and error messages
  • Technical support
  • Technical queries

Our 24h hotline

Phone: +49-2131-60899 420

  • Direct contacts available 8:00 a.m. to 5:00 p.m.
  • Emergencies 5:00 p.m. to 8:00 a.m.

Please send us an e-mail.

RetroFit / upgrade

Your robot is sustainably upgraded to the latest version. Important Panasonic components are replaced by experts ensuring that your generation G3 welding  robot continues to operate reliably.

  • Replacement of various motors
  • Inspection of hose assembly and burner
  • Software update
  • Provision of collection and return shipment services

Please send us your e-mail.

Training Offers

Panasonic offers a variety of individual courses for training staff in production and sales to seamlessly operate the sophisticated and broadly diversified range of machinery.


 

Learn more

Welding Application


Our highly professional welding robots will help you to achieve a very high rate of flexibility and reliability. This is what we offer you:

  • Small series production of up to 300 parts
  • Max. part length of 100cm
  • Programming support
  • Welding program optimization

Please send us your e-mail.

Spare Parts


We supply original Panasonic spare parts in the shortest amount of time. High plant availability help you to plan your productivity.

  • Checking spare parts availability
  • Repair processing
  • Original Panasonic spare parts

Please send us an e-mail or give us a call:

Phone:+49-2131-60899 300