Service for Robot & Welding

We are there for our customers even after completion of the purchase. By using one of our systems, you have opted for a premium product that also allows you to benefit from our customer service.

Maintenance

Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.

  • Request service staff for maintenance (incl. spare parts)
  • Service contracts

Please send us an e-mail.

Repair

Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.

  • Request service staff for repair (incl. spare parts)

Please send us an e-mail.

Electrical safety inspection and validation

European law requires companies to maintain electric equipment. We will provide you with the necessary support: Electrical safety inspection & validation.

  • Visual inspection
  • Electric testing
  • Functional testing
  • Documentation

Please send us an e-mail.

Support / Technical Support

We offer a variety of service packages with maintenance options.

Panasonic Industry service agreements include a variety of services and run over a pre-defined period of time.

  • Telephone support
  • Fault and error messages
  • Technical support
  • Technical queries

Our 24h hotline

Phone: +49-2131-60899 420

  • Direct contacts available 8:00 a.m. to 5:00 p.m.
  • Emergencies 5:00 p.m. to 8:00 a.m.

Please send us an e-mail.

RetroFit / upgrade

Your robot is sustainably upgraded to the latest version. Important Panasonic components are replaced by experts ensuring that your generation G3 welding  robot continues to operate reliably.

  • Replacement of various motors
  • Inspection of hose assembly and burner
  • Software update
  • Provision of collection and return shipment services

Please send us your e-mail.

Welding Application


Our highly professional welding robots will help you to achieve a very high rate of flexibility and reliability. This is what we offer you:

  • Small series production of up to 300 parts
  • Max. part length of 100cm
  • Programming support
  • Welding program optimization

Please send us your e-mail.

Spare Parts


We supply original Panasonic spare parts in the shortest amount of time. High plant availability help you to plan your productivity.

  • Checking spare parts availability
  • Repair processing
  • Original Panasonic spare parts

Please send us an e-mail or give us a call:

Phone:+49-2131-60899 300