Tech trainspotting at RailTech Europe 2022

Ever changing challenges

As someone focused on helping rail operating companies make the most of the latest mobile computing technologies, it brings variety and regular new challenges to be overcome. Take ticketing and payment systems, for example. Some countries in Eastern Europe are making the initial transition from paper-based tickets to stored-value contactless smartcard systems, others are already moving away from this technology to NFC-based payments using debit or credit cards and mobile phones. The requirement for lightweight, yet rugged, devices to issue, take payment and check fares is a growing opportunity. For example, in Belgium, conductors use Panasonic rugged tablets to expand payment options for passengers and to provide up to date travel information.

Train maintenance is another area of the railway network where the use of mobile computing technology is widespread. The Rolling Stock Business of Siemens Mobility Ltd has issued its 550 train maintenance engineers with rugged Panasonic TOUGHBOOK detachable mobile computers at 11 train maintenance depots across the UK. The devices, which helped the Siemens business take a major step towards a paperless work environment, are used by engineers for train diagnostics, maintenance, employee communication and health and safety compliance. The additional data and timely information captured by using the devices improves maintenance turn-around times and ultimately improves train availability.