True wisdom is timeless: how ancient values can future-proof your business

The challenges facing European business leaders have never been so diverse. In an article for Management Today, Hiroyuki Nishiuma, CEO at Panasonic Connect Europe, shares his insights on his management approach, how Panasonic Connect Europe is addressing diversity and inclusion, and how the company’s guiding principles from the past are more relevant than ever in today’s business world.
 

What management traits are game-changing for today’s leaders of European organisations?

I’m a strong believer in creating as flat a management structure as possible and letting the experts in our business deliver on their areas of responsibility. But the one thing I think a leader can never delegate is communication. 

Having recently brought together several business divisions into one organisation, with teams spread across many different countries, languages and cultures – communication was key. In a fast moving business environment, the chance to meet face-to-face with staff right through the organisation is still vital to gather important feedback. The approach I would advocate is:

1. Active listening. Truly listening to the feedback from the teams across the business is invaluable and actionable. Give people a platform to be heard and they will share valuable insights.
2. Transparency. By speaking openly about the company’s goals and challenges, you build trust and foster an environment where employees feel empowered to share their ideas.
3. Responsiveness. Make it a goal to respond to feedback and act as quickly as possible - sometimes on the same day. This ensures everyone can see the results and value being delivered from the sessions.